Vietnam is becoming a strong hub for AI agent development and workflow automation, combining skilled engineering talent with competitive costs. Global companies increasingly work with Vietnamese software firms to build and maintain AI agents for customer support, data processing, and internal operations. This article highlights 10 companies in 2026 based on AI delivery experience, enterprise outcomes, and scale, with each profile covering its strengths, approach, and ideal client fit.
Note: The information and statistics in this article were last verified on 22 Sep 2026, based on data from the official websites of the respective companies, Google Maps, and B2B listing platforms such as Clutch and GoodFirms. The order in which companies appear in this list does not reflect their ranking or capability, and should not be interpreted as an endorsement of one company over another; these details may be subject to change over time.
1. How this list was ranked
We evaluated each company across four areas: production AI experience, enterprise delivery capability, engineering depth, and transparency of public evidence. The focus is on demonstrated ability to build and support AI agents and workflow automation in real business environments, rather than AI-related marketing or prototype work alone.
- Production track record: Vendors with a proven history in AI agent and workflow automation are prioritized, especially those with case studies showing measured results such as reduced processing time or improved accuracy.
- Enterprise delivery scale: ISO certifications, enterprise platform partnerships, and governance maturity are taken into account.
- Engineering capability: The technical depth required to ship and maintain agents in a production environment, not just as prototypes, is assessed.
- Sourcing transparency: Case studies are cited when they are verifiable. Entries stay general when only public positioning is available.
2. Top Vietnamese companies for AI agent development & workflow automation
2.1 PowerGate Software
PowerGate Software is a global software product studio delivering end-to-end digital product design, development, and maintenance, with a dedicated focus on AI-accelerated engineering. The company combines full-cycle product delivery with agentic AI development and AI workflow automation, positioning itself as a single partner for design, engineering, and AI. PowerGate Software is ISO 9001- and ISO 27001-certified and emphasizes scalable, secure, and agile delivery for cross-industry digital transformation.
Best for: End-to-end AI agent design and implementation for product-driven teams.
AI agent evidence: PowerGate’s AI practice covers the full range of agentic work, from autonomous AI agents that make decisions and handle tasks at scale to intelligent AI workflows that automate operations. Its published AI case studies span an AI-powered talent and recruitment platform for staffing agencies, an AI tax copilot for Australian tax professionals, and a patented AI testing tool that cut bug detection time tenfold for a US client. PowerGate also reports how it embeds AI across its own delivery lifecycle, with development speed up 20 to 30%, fewer bugs, up to 45% more security vulnerabilities identified, and testing costs down 20 to 35%. For compliance, its AI solutions follow U.S. AI RMF, EU AI Act, GDPR, HIPAA, and FTC Act.
Web: powergatesoftware.com
2.2 FPT Software
FPT Software is Vietnam’s largest IT services firm and a heavyweight in enterprise AI and automation. With a large engineering team and a global delivery footprint, it brings scale that few rivals match, and it has invested heavily in AI centers of excellence for agentic solutions and digital transformation.
Best for: Large enterprise AI and automation programs at scale.
AI agent evidence: FPT reports measured results from production AI agents. For a leading trade company, its agents reduced processing time by up to 90%, improved translation accuracy to 95%, and cut human costs by 33%. For a global air carrier handling 800 to 1,000 daily complaints, FPT built a CRM where agents merge duplicate contacts, categorize issues, summarize cases, and recommend responses. Its financial workflow agents reached 98.5% extraction accuracy and cut processing delays by 40%.
Web: Fptsoftware.com
2.3 KMS Technology
KMS Technology is a US-headquartered, but Vietnam-delivered software company with strong roots in quality engineering and modern product development. It pairs nearshore account management with Vietnam engineering talent and has a growing AI practice.
Best for: Quality-focused product teams that want US-style process management.
AI agent evidence: KMS, through its Addepto unit, built an AI agent workflow that automated presales and proposal management for Meeting Tomorrow, improving operational efficiency across those processes. Its AI practice also covers agentic workflows that automate complex, multi-step business processes where agents take action and make decisions.
Web: Kms-technology.com
2.4 CMC Global
CMC Global is a major Vietnamese technology corporation with a broad portfolio spanning IT services, digital transformation, and emerging AI capabilities. It serves large enterprises and public sector work, with an emphasis on end-to-end delivery.
Best for: Large, enterprise-scale delivery contracts.
AI agent evidence: As a Google Agentspace partner, CMC helps clients design and deploy intelligent agents on Google’s enterprise platform. In its own delivery, it implemented role-based AI agents aligned with each software development stage, from requirements analysis onward, so AI contributes value throughout the product lifecycle.
Web: Cmcglobal.com.vn
2.5 Rikkeisoft
Rikkeisoft is a fast-growing Vietnamese software house with a strong research orientation and expanding AI practice. It balances offshore delivery with product thinking and has built a reputation for technical depth and innovation.
Best for: Innovation-led product and AI development.
AI agent evidence: Rikkeisoft built a generative AI-based resume analysis solution for its own HR department, automating document processing that previously demanded heavy manual time and effort, and reducing the workload of evaluating candidates.
Web: Rikkeisoft.com
2.6 TMA Solutions
TMA Solutions is one of Vietnam’s largest and longest-established software companies, with a strong record in complex, long-running enterprise builds. Its scale and engineering discipline make it a reliable choice for demanding projects.
Best for: Large, long-running enterprise engineering programs.
AI agent evidence: TMA built a Smart AI Call Center Assistant for a Canadian telecom. Gen AI and large language models analyzed live conversations and offered context-based suggestions, cutting call handling time by 30%, lifting agent productivity by 20%, and reducing operational staff by 20%.
Web: Tmasolutions.com
2.7 NashTech
NashTech is a global technology solutions company with strong Vietnam delivery, combining UK and Asia presence. It focuses on end-to-end software engineering with an emphasis on secure, high-quality delivery.
Best for: Teams needing a global partner with Vietnam delivery.
AI agent evidence: NashTech publishes active research on AI agents, including their use in CI/CD delivery and agentic AI in insurance, but it has not published a named production deployment with measured results.
Web: Nashtechglobal.com
2.8 Savvycom
Savvycom is a product-focused Vietnam software agency known for building consumer and B2B products with strong UI/UX polish. It has been expanding into AI-augmented product development.
Best for: Customer-facing products where design matters as much as engineering.
AI agent evidence: Savvycom runs a dedicated AI practice that follows an eight-week engagement framework, from discovery and AI readiness assessment to implementation planning. Its case study library covers AI services across industries, but no single agent deployment with measured results is published.
Web: Savvycomsoftware.com
2.9 SotaTek
SotaTek is a Vietnam-based blockchain and software development company that has moved aggressively into AI, offering dedicated teams and emerging agentic automation services.
Best for: Teams combining AI with web3 and emerging technologies.
AI agent evidence: SotaTek positions itself as an AI and blockchain innovation partner and describes building production-ready systems from AI agents and workflow automation to computer vision and document processing. It publishes guides and use cases on AI automation, but no named production deployment with measured results.
Web: Sotatek.com
2.10 Saigon Technology
Saigon Technology is a long-established Vietnam software outsourcing company with a strong track record in dedicated teams and enterprise delivery, and it is increasingly applying AI to accelerate its engineering.
Best for: Dedicated offshore teams for ongoing product development.
AI agent evidence: Saigon Technology offers agentic AI development services and publishes three case studies of agentic AI in production, including autonomous data capture, delivered as part of its AI development practice.
Web: Saigontechnology.com
3. FAQ
3.1 What should I look for in a Vietnam-based AI agent development company?
Look for proven experience building AI agents for your industry with:
- AI agent expertise: Proven experience building and deploying AI agents.
- Strong engineering: Ability to integrate APIs, databases, CRMs, and existing systems.
- Relevant experience: Case studies in your industry or similar workflows.
- Security: Clear practices for data protection, access control, and compliance.
- Delivery capability: Clear process, communication, project estimates, and post-launch support.
3.2 How do AI agents differ from traditional automation scripts?
AI agents reason rather than follow fixed rules. A script executes a predefined sequence and fails on any unexpected input, whereas an agent uses a language model to interpret context, decide the next action, and adapt to the situation. Agents handle varied inputs and complete multistep tasks without every step being precoded, so they need no manual updates when a process changes.
3.3 What KPIs are used to measure the effectiveness of AI agents in a product?
Common KPIs are task completion rate, response accuracy, and average resolution time. Latency and error rate reflect speed and reliability, while user satisfaction and human escalation rate show how well the agent handles real interactions. The priorities vary by use case: Customer-facing apps weigh satisfaction and resolution time; internal automation tools weigh accuracy and error rate.
3.4 What’s the difference between single task agents and multi-agent orchestration systems?
A single task agent performs one function, such as data extraction or customer support, and operates independently. A multi agent orchestration system coordinates several agents, each handling a different part of a workflow, to complete complex, multistep tasks. The core difference is scope: Single task agents work in isolation, while orchestration systems manage how agents interact.
3.5 Are there testing frameworks to ensure AI agent reliability before deployment?
Yes. Simulation-based testing runs agents through realistic scenarios before launch, and scenario coverage testing checks their behavior on edge cases, unexpected inputs, and failure conditions. Together, they confirm the agent makes sound decisions and behaves consistently before it goes live.
Match the company to your needs. For a single partner, PowerGate Software covers design, engineering, AI agent development, and workflow automation, with ISO 9001 and ISO 27001 and projects across healthcare, HR, fintech, and tax. FPT Software and CMC Global have enterprise AI and automation experience, while KMS Technology brings strong data engineering capabilities. NashTech and Rikkeisoft offer enterprise AI consulting, while TMA Solutions and Saigon Technology provide broader software development services. Compare vendors based on industry experience, compliance requirements, workflow complexity, and verified AI case studies.
