This useful feature represents a revolutionary way for students to be supported in real time whenever they have concerns. Phenikaa University is known as one of the long-term partnerships with PowerGate Software. They required a solution to streamline and enhance their student advising process. They faced challenges due to time-consuming and could not scale to meet the growing number of student inquiries effectively by the traditional methods. After discussing deeply, PowerGate team developed a chatbot powered by advanced LLM and RAG technology, utilizing the LlamaIndex framework for...

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